Accessibility Statement

This accessibility statement applies to the MoodEaser platform (https://moodeaser.com).

This website is run by MoodEaser Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts using browser or device settings
• zoom in up to 400% without the text spilling off the screen
• navigate most of the website using a keyboard
• listen to most of the website using a screen reader (including the most recent versions of NVDA and VoiceOver)

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• Some interactive elements may not be fully accessible using keyboard navigation
• Some components may not yet fully support screen readers
• Some colour contrast combinations may not meet WCAG 2.2 AA standards
• Form labels and error messages may not always be optimised for accessibility

Feedback and contact information

If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us:

• Email: support@moodeaser.com

If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille, please contact us using the details above.

We will consider your request and aim to respond within 5 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

MoodEaser Ltd is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

• Some images may not have appropriate alternative text, which may impact screen reader users. This fails WCAG 2.2 success criterion 1.1.1 (Non-text Content).
• Some interactive elements and navigation components may not be fully accessible using keyboard-only navigation. This fails WCAG 2.2 success criterion 2.1.1 (Keyboard).
• Some text and background colour combinations may not meet minimum contrast requirements. This fails WCAG 2.2 success criterion 1.4.3 (Contrast).
• Some form fields and error messages may not be fully optimised for screen readers. This may affect WCAG 2.2 success criterion 3.3.2 (Labels or Instructions).
• Dynamic content and interactive components may not consistently announce updates to assistive technologies. This may affect WCAG 2.2 success criterion 4.1.3 (Status Messages).

We are actively working to identify and address accessibility issues across the platform. Improvements are being prioritised based on user impact, and we aim to achieve WCAG 2.2 AA compliance within the next 6–9 months.

What we're doing to improve accessibility

We are committed to improving accessibility and are currently:

• Reviewing colour contrast across the platform
• Improving keyboard navigation
• Enhancing screen reader compatibility
• Ensuring all new content meets accessibility standards

Preparation of this accessibility statement

This statement was prepared on 1 April 2026. It was last reviewed on 1 April 2026.

This website was last tested on 1 April 2026 against the WCAG 2.2 AA standard.

The test was carried out internally by the MoodEaser team using automated tools and manual review.